FAQ

We are glad to help you in any way we can and please do not hesitate to contact us if you have any queries. However before you rush to your e-mail inbox please have a read of the below and answers that we have put together for you.

How do I sign up?

To register for fantasy5live.com go to the sign up section and enter your username, email, password and password confirmation. You can also sign up using your Facebook or Twitter account details.

If you do not receive your confirmation email it can be re-issued by going to the resend confirmation instructions section of the site to resend your query. If you have any issues with the registration process please contact us Trevor please include your e-mail address, team name and manager name in any correspondence.

How do I enter my team?

To select your team to take part in the competition, go to the sign in/Sign up section of the website. Firstly, complete all the relevant fields to sign in/ register your team name and personal details. On the main dashboard select the game you wish to play. To select your players, simply click on your chosen 5 players in turn and click the “Create Entry” button to include them in your team.

You can select any 5 players from either of the teams available and from any position.

How many teams may I enter? Any one user can only enter two teams into the game.

How do I log on to view my team? Once you have entered a team it will appear on the leader-board. Your team will be hidden from you and others players until the game has started. Once a game has started you can hover over your name to see the players you have selected

I have forgotten my password?

Click on the Forgot your password section of the website and enter your e-mail address to receive an email reminder. Once you receive an e-mail then follow the instruction to set a new password.

If you do not receive your forgotten password email it can be re-issued by going to the resend confirmation instructions section of the site to resend your query. If you have any issues with the registration process please contact us Trevor please include your e-mail address, team name and manager name in any correspondence.

When can I make team changes once I have entered a team?

Once you have entered a team you cannot make any changes to it. Although you can enter two teams into a game so if you are not happy with your team you can always enter another team.

How does my team score points?

Go to the Rules section of the site to see the various ways of accumulating points

When are the scores updated?

Scores are updated real time during the game so at any point during a game you know where you are on the leader board. The final scores for a game will be updated 60 minutes after the end of a game.

I have a point’s discrepancy. Who do I contact?

If you have any issues with the scoring process please contact us Trevor include your e-mail address, team name and manager name in any correspondence and give as many details as possible so that we can fully investigate your query.

If you have any other questions you would like help with then please do not hesitate to contact us by email

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